IMV Benchmarking for 2020:
Understanding the Diagnostic Imaging Equipment Customer Experience Shimadzu received the highest Customer Experience Score in Digital X-ray Radiographic System Mobile X-ray System
Research about customer experience of pre/post-purchase support, product integrity and overall product satisfaction, only Shimadzu received high rankings (★) at all customer touchpoints out of twelve manufacturers
Remarks*：IMV was established in 1977, a leader in markets research for the medical imaging and clinical diagnostic instruments markets http://imvinfo.com/
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